If you are not one of our wholesale customers, the only way to place an order from koffiegenetics is through our webshop. koffiegenetics retains the right to if an amount has been transferred to us before an order is declined, a full refund will be given. Such a condition can arise due to unavailability of a particular coffee or delivery address being outside of FedEx delivery areas and you should be informed. You should be informed within 24 hrs of placing the order. By placing an order and giving credit card details on our secure server, the customer is bound and contracted to complete the sale unless koffiegenetics decides otherwise. These terms do not impact a consumer's statutory rights.
Wholesale customers can place orders through e-mail to info@genetics.coffee or via phone +91 99004 51111 via phone are acceptable only for our registered wholesale customers, so, if you are ordering for the first time, please mail us.

Shipping:

We ship to all major cities across India and shipping is free.
For our wholesale customers, the exact shipping cost is calculated according to the weight, volume and destination. The cost is added to your invoice.

Delivery:

We chain our order as auckaso possible. Our roastino is scheduled on the first and third russay of every month and we come on the following day. We slipped all the orders received.
Sunday from the last roast. Thereafter, it is assumed that the customer is willing to wait till the next roast day. Some coffee is always available for our in-house consumption and for sale in oui coffee shops. So if you need something urgently, please contact us
Coffee is generally delivered within 48- 96 hours of shipping. Unfortunately, there are some pin codes which may not be covered by shipping companies and we shall inform you through mail if your address falls outside the delivery area: in this case, we shall cancel your order and provide a full refund unless you are willing to accept delivery at an alternate address within the delivery area. Wholesale orders through Bluedart Economy service may take 5-7 days. 

At present we don’t ship out of India