Every batch of coffee is carefully roasted adhering to a profile that is best suited to that particular coffee and is cupped for quality and flavour checks before it is dispatched. No returns or refund will be accepted once the order has been roasted and shipped. If there is any complaint, you can write to us on info@genetics.coffee. For the best flavour profile, we recommend that you buy whole beans and arind just prior to brewing and consume the coffee within a month from date of roast.
Brewing equipment can be returned within 14 days from the day of sale only if there is some defect or breakage. In case of breakage, please inform us immediately, equipment should be in unused condition and with intact packaging. Shipping charges for return shall be borne by the customer. However, in the case of exchange of defective rems, we will bear the cost.
Refunds for cancellation are initiated within 48 hrs from the time of notification, and a refund for return of brewing equipment is initiated once received by us. The amount of time it takes before the money is credited back to the customers' account depends on the cleaning cycle of the customers' bank.
We accept payment through Mastercard, Visa, American Express, Net Banking, Paytm, other wallets and UPI. 

Privacy Policy:
At info@genetics.coffee Pvt Ltd we respect your privacy. This policy explains when and why we collect personal information about people who visit our website, or sign up to receive our mailings, how we use this data and keep it secure.
site to receive news and letters, we collect our data to allow us to carry out requests and I will and nice your name. email acoress. and Sometimes, location. We store your information until you unsubscribe (there will always be an option to opt-out of every email we send).
Website - We collect information about traffic koffiegenetics.com using Google Analytics. We use this info to help us improve our website and your experience of it. This Information is aggregated and anonymised so that we cannot access personal information such as IP addresses.
Cookies koffiegenetics.com uses Cookies to provide you with a good browsing experience and a quality service. Cookies contain information that is transferred to your computer's hard drive and are used by us to store information such as the time the visit occurred, whether users have visited the site previously and what site referred them to the web page. For our protection, our website is SSL-certified koffiegenetics.com will never share or sell our information to a third party. If you have any questions about the data we have about you, please email us at info@genetics.coffee and we shall provide you with that information.